You may be aware that managed IT support services can save you money and time, whether by improving the security and stability of your systems, reducing strain on internal staff, or shifting the burden of compliance.
It’s one thing to hear about these benefits, but it’s another to know how they apply to your company and what you stand to gain in the process. This is worth considering, as growing businesses that lack sufficient technical expertise and resources are increasingly at risk of falling behind. Here’s why managed IT support services are the solution.
For many companies, the main draw of managed IT support is that it’s more affordable than hiring in-house staff. The latter approach demands significant ongoing investment, often proving impossible for SMBs to maintain. It makes far more sense financially to outsource your IT needs to an external team of professionals.
Aside from reducing operating costs, managed IT support services bring predictability to your expenses. This is due to a subscription-based pricing model where you pay a contracted monthly fee based on what was provided.
By working with a managed IT support firm, you ensure that your business always has access to the latest technologies. Their advanced industry knowledge makes managed IT support teams capable of handling complex issues and requests, keeping you ahead of the curve. Plus, you’re free to scale and specify the services you require as necessary.
Any established IT support provider will be available around the clock and offers 24/7 network monitoring. In doing so, they minimize downtime that could otherwise disrupt operations and cause major financial and reputational damage. This kind of assurance and stability is rarely achievable within the constraints of company resources.
It’s estimated that around $2,900,000 is lost to cybercrime every minute. The victims include businesses of all sizes and sectors, with smaller organizations becoming increasingly popular targets.
For an SMB to successfully implement comprehensive cybersecurity measures and stay on top of new threats alone is an unrealistic premise in today’s digital landscape. You also need to adapt to ever-changing policies and regulations, not to mention proving to stakeholders that they can trust you to safeguard their data.
These are some of the cybersecurity challenges that a managed IT support team can help you overcome. By leveraging their expertise, you can rest peacefully knowing that your security systems are up to scratch.
So, what happens to your in-house team when their roles are replaced by outsourced technicians? You don’t necessarily have to remove them. In fact, both parties can work together, augmenting each other for short or long-term projects.
Also, external support can take on menial and repetitive tasks that hinder your own team. This gives your employees the freedom to focus on growth-oriented work that they enjoy, which can do wonders for your productivity.
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